Terms of Use

1. Acceptance of Terms

By accessing or using karnella.com, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

2. Use of the Website

• —You must be at least 18 years old to place an order
• —You agree to provide accurate information when creating an account or placing an order
• —You are responsible for maintaining the security of your account credentials
• —You agree not to misuse the website or attempt to gain unauthorised access

3. Products and Pricing

• —All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes
• —We reserve the right to change prices without prior notice
• —Product images are for illustrative purposes. Actual product packaging may vary.
• —We reserve the right to cancel orders in case of pricing errors or stock unavailability

4. Health Disclaimer

Karnella products are food items and are not intended to diagnose, treat, cure or prevent any disease. Information on our website is for general informational purposes only and should not be taken as medical advice. Consult a qualified healthcare professional before making dietary changes, especially if you have a medical condition.

5. Intellectual Property

All content on karnella.com — including text, images, logos, product names and design — is the property of Twin Root Foods Private Limited and is protected under applicable intellectual property laws. You may not reproduce, distribute or use any content without our written permission.

6. Reviews and User Content

By submitting a review or any content on our website, you grant us a non-exclusive, royalty-free licence to use, display and share that content for marketing and promotional purposes. You confirm that your content is truthful and does not infringe on any third-party rights.

7. Limitation of Liability

To the fullest extent permitted by law, Twin Root Foods Private Limited shall not be liable for any indirect, incidental or consequential damages arising from your use of our website or products. Our total liability shall not exceed the value of the order in question.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

9. Contact Us

For any questions about these terms, contact us at:

Twin Root Foods Private Limited
Email: hello@karnella.in
Phone: +91 82172 06992